iPhone XR Problems: 3 Things That You Need to Know

iPhone XR Problems: 3 Things That You Need to Know

It wouldn’t be an exaggeration to say that the iPhone XR is one of the most popular releases to come from Apple within the last decade. Indeed, millions of people went out to buy this phone and it's generally accepted as one of Apple’s most reliable phones. With that being said, it doesn’t come without its own issue. This is why we thought it would be useful to put together a brief article on this subject. If this is something that you’re interested in learning more about,  read on as we discuss the three things that you need to know about common iPhone XR problems.

Face ID Issues

If your iPhone XR isn’t registering your face when setting up Face ID, make sure you’re scanning your face in a well-lit room. You also might try holding it closer to your face or holding it higher to make sure you can see the camera better or it’s looking straight at your eyes.

Some iPhone XR users are having trouble with Face ID after setup is completed. If you’re unable to unlock your phone via Face ID, make sure you are directly facing the screen. Face ID will become more familiar with your face over time, so things should get easier the longer you have your phone. If you continue to experience issues using Face ID, we recommend contacting Apple Support because there might be an issue with your iPhone’s hardware.

Wi-Fi Issues

Users of the iPhone XR have been reporting issues connecting to Wi-Fi. Some of them are also complaining of slower-than-normal internet speeds. Luckily, this issue isn't difficult to fix. First, make sure you’re running the latest version of iOS 13. 

Alternatively, check your router to see if it is connected to a power source.  If the lights are blinking on your router, and/or if any of the cables connecting your wireless devices are loose. If this doesn’t work, contact your Internet Service Provider to see if there is an outage in your area. If you’re positive that there isn’t an outage in your area, try unplugging the router’s power cord for a few moments. Then plug it back in, and try again.

Cellular Data Problems

Cellular data problems can be rather annoying especially when you need data while you’re doing work remotely. If you are seeing a “No Service” symbol on your iPhone XR, try restarting your phone. When that does not work, check your internet service provider for an outage. First, check Down Detector to see the most recent reports, then search for the problem on social media. If your internet service provider does not report an outage, shut down Airplane Mode for 30 seconds, then turn it off. Check your cellular service again.


We hope this article proves to be useful when it comes to helping you figure out how to resolve common iPhone XR problems. While these problems may seem worrisome, they are rather easy to deal with as long as you know what you’re doing. Be sure to keep everything we mentioned in mind so that you can resolve the problems that you may encounter while using your iPhone XR.

Are you looking for where to buy an iPhone repair kit? We here at TechXS are on a mission to empower people to use, repair and enjoy their smartphones on their own terms. Our team of Australian product designers, industry experts and top tier manufacturers come together to create products that take the guesswork out of maintaining, repairing and using your mobile device.

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